Hi,
We have installed Adobe LiveCycle8.2 PDF Generator ES trail version, Acrobat Pro Extended 9.0.
OS: Windows XP Service Pack3,
App Server: WebSphere 6.1.0.19
DB: SQL Server 2005 SP2.
We are getting following error while converting TIFF images to PDF Using OCR.
Error message on AdminUI screen:
"Error Code:1000
Error Message: ALC-PDG-001-000-Conversion failed because of an exception. Connection to failed service."
Error messages in server log file:
[10/10/08 18:16:50:015 IST] 00000043 ProcessResour W com.adobe.service.ProcessResource$ErrorReaderThread run BMC024: Service Native2PDFSvc: Process ProcessResource(name=pdfgen.exe,pid=0) terminated abnormally with error code {3}
[10/10/08 18:16:50:218 IST] 00000035 ProcessResour A com.adobe.service.ProcessResource startProcess BMC505: Service Native2PDFSvc: Starting native process with command line "C:\\Program Files\\ibm\\WebSphere\\AppServer1\\profiles\\AppSrv01\\installedApps\ \HDDLGSDMNK8897Node01Cell\\adobe\\server1\\Native2PDFSvc\\bin\\dll\\pd fgen.exe" PDF-NAf6c310002 -beginExecutable "C:\\Program Files\\IBM\\WebSphere\\AppServer1\\java\\jre\\bin\\javaw.exe" -endExecutable -Xmx64m -cp "C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-appmon.jar;C: /Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-appmondata.ja r;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-bslj.jar;C:/P rogram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-csa.jar;C:/Pr ogram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-generatepdf-c lient.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-common-j axb.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-common.j ar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-commonbm c.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-idl-bmc- websphere.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-idl-bmc. jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-utilities.jar ;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/avalon-framework-4. 1.5.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/comfyj-2.4.jar;C:/P rogram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jacorb.jar;C:/Progr am Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jaxb-api.jar;C:/Pro gram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jaxb-impl.jar;C:/Pr ogram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jaxb-libs.jar;C:/Pr ogram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jniw2.9.5_acrobat1. 1.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Ce
We have installed Adobe LiveCycle8.2 PDF Generator ES trail version, Acrobat Pro Extended 9.0.
OS: Windows XP Service Pack3,
App Server: WebSphere 6.1.0.19
DB: SQL Server 2005 SP2.
We are getting following error while converting TIFF images to PDF Using OCR.
Error message on AdminUI screen:
"Error Code:1000
Error Message: ALC-PDG-001-000-Conversion failed because of an exception. Connection to failed service."
Error messages in server log file:
[10/10/08 18:16:50:015 IST] 00000043 ProcessResour W com.adobe.service.ProcessResource$ErrorReaderThread run BMC024: Service Native2PDFSvc: Process ProcessResource(name=pdfgen.exe,pid=0) terminated abnormally with error code {3}
[10/10/08 18:16:50:218 IST] 00000035 ProcessResour A com.adobe.service.ProcessResource startProcess BMC505: Service Native2PDFSvc: Starting native process with command line "C:\\Program Files\\ibm\\WebSphere\\AppServer1\\profiles\\AppSrv01\\installedApps\ \HDDLGSDMNK8897Node01Cell\\adobe\\server1\\Native2PDFSvc\\bin\\dll\\pd fgen.exe" PDF-NAf6c310002 -beginExecutable "C:\\Program Files\\IBM\\WebSphere\\AppServer1\\java\\jre\\bin\\javaw.exe" -endExecutable -Xmx64m -cp "C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-appmon.jar;C: /Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-appmondata.ja r;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-bslj.jar;C:/P rogram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-csa.jar;C:/Pr ogram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-generatepdf-c lient.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-common-j axb.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-common.j ar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-commonbm c.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-idl-bmc- websphere.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-idl-bmc. jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-utilities.jar ;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/avalon-framework-4. 1.5.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/comfyj-2.4.jar;C:/P rogram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jacorb.jar;C:/Progr am Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jaxb-api.jar;C:/Pro gram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jaxb-impl.jar;C:/Pr ogram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jaxb-libs.jar;C:/Pr ogram Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jniw2.9.5_acrobat1. 1.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGS DMNK8897Node01Ce