Memory Leak Problem at Adobe LiveCycle Server 9.0

Hi All,

We want to upgrade our system to 9.0. During the performance test we have found memory Leak problem at ALS 9.0. I explain the detailed problematic issue below. Is there any body who has any suggest?

We have Adobe Livecycle ES2 9.0 SP2 installed on WAS 6.1. But also WAS on Windows Server 2008 R2. We call java web services from .Net Web service for generating PDFs.

On Java side “com/adobe/internal/pdftoolkit/services/javascript/GibsonMemoryTracking” class is causing Memory Leak problem at server.

Our .Net Codes. I copied below. First we generate PDF then we convert this pdf to static pdf.

First We call the GeneratePDF function.

publicstaticbool GeneratePdf(Document document, byte[] pdfTemplate)

    {

        try

        {

            //Create a FormDataIntegrationService object and set authentication values

            FormDataIntegrationService formDataIntegrationClient = newFormDataIntegrationService();

            formDataIntegrationClient.Credentials = new System.Net.NetworkCredential(Settings.ALCUserName, Settings.ALCPassword);

            //Import XDP XML data into an XFA PDF document

            ALCFormDataIntegrationService.BLOB inXMLData = new ALCFormDataIntegrationService.BLOB();

            //Populate the BLOB object

            inXMLData.binaryData = System.Text.Encoding.UTF8.GetBytes(document.XmlData);

            //Create a BLOB that represents the input PDF form

            ALCFormDataIntegrationService.BLOB inPDFForm = new ALCFormDataIntegrationService.BLOB();

            inPDFForm.binaryData = pdfTemplate;

            //Import data into the PDF form

            ALCFormDataIntegrationService.BLOB results = formDataIntegrationClient.importData(inPDFForm, inXMLData);

            document.PdfData = results.binaryData;

            Utility.Log("GeneratePdf", "Pdf generated successfully.", LogLevel.Info);

            returntrue;

        }

        catch (Exception ex)

        {

            document.ReturnCode = "22";

            document.ReturnMsg = "Exception on generating the pdf";

            Utility.Log("GeneratePdf", "Exception: " + ex.Message, LogLevel.Error);

            returnfalse;

        }

    }

Then We call the ConvertPDF function.

publicstaticbool ConvertPdf(Document document)

    {

        try

        {

            //Create a OutputServiceService object

            OutputServiceService outputClient = newOutputServiceService();

            outputClient.Credentials = new System.Net.NetworkCredential(Settings.ALCUserName, Settings.ALCPassword);

            //Create a BLOB object

            ALCOutputService.BLOB inData = new ALCOutputService.BLOB();

            //Populate the BLOB object

            inData.binaryData = document.PdfData;

            //Set rendering run-time options

            RenderOptionsSpec renderOptions = newRenderOptionsSpec();

            renderOptions.cacheEnabled = true;

            //Create a non-interactive PDF document

            ALCOutputService.BLOB results = outputClient.transformPDF(inData, TransformationFormat.PDF, PDFARevisionNumber.Revision_1, false, null, PDFAConformance.B, false);

            document.PdfData = results.binaryData;         

            Utility.Log("ConvertPdf", "Pdf converted successfully.", LogLevel.Info);

            returntrue;

        }

        catch (Exception ex)

        {

            document.ReturnCode = "22";

            document.ReturnMsg = "Exception on converting dynamic pdf to static pdf";

            Utility.Log("ConvertPdf", "Exception: " + ex.Message, LogLevel.Error);

            returnfalse;

        }

    }

Our System Configuration:

Expiry date: NeverVersion: 9.0.0.0,

GMPatch Version: SP2

Service Pack Version: unknown

We changed some configuration which is suggested by Adobe. But this change does not solve our problem.

Changed Configurations via ADMINUI

Memory Leak Problem which is viewed via wily tool: